Hello and welcome!

On 1 July 2021 there will be an EU regulation on what VAT you have to pay when buying online.

In order for you to see the correct VAT, we have automatically retrieved information about which country you are in. Change it if it was wrong or if you want to show the VAT of another country.

The correct VAT will be automatically shown at the checkout regardless of which country you choose here.

We have used your IP number (3.215.79.116) or if you have approved location services, to find the information. This information is only used to show the correct VAT on the products and is then used at checkout.

Country:


Delivery Information

Prices

All prices at Rubank Verktygs AB are stated in Swedish kronor including VAT. If one of the other currencies is selected, the currency is converted to SEK several times a day.
In the event of price changes in the store, the price that applies when ordering the customer applies.


Information

To shop at Rubank Verktygs AB you are required to be 18, otherwise you must have the attorneys' approval in order to shop. Orders made in another person's name without their consent, or in any other way that causes us to suffer financial or other damage, we police report. We try to convey as fair and informative images of our products as possible, but we reserve the right for printing errors, errors in information, and errors in specification, for all products and services in our range. All image information on our pages should be seen as illustrations, nor can we guarantee that image reflects the exact appearance of the product.


Order Confirmation

An automatic order confirmation will be sent to the e-mail address provided when ordering. The order number on this confirmation should always be stated when contacting us regarding your order.


Delivery time

Rubank Verktygs AB sends orders continuously and under normal conditions your order is sent within 1-2 days what is in stock. Should a product be temporarily out of stock, you will be notified of this and can then choose to wait for the item or cancel the order. Rubank Verktygs AB is not responsible for delays caused by the shipping company.


Return of non-picked up package

We reserve the right to charge a minimum of SEK 300 for unpacked packages / goods to cover shipping and handling costs. Payment must be made within 14 days from the invoice date.



Delivery

You see the shipping cost in your shopping cart before confirming your order. The order is shipped with DHL Service Point within Sweden. If you are logged in you get a 25% discount on the shipping cost up to a product value of SEK 2500 ex VAT and free shipping over it.


DHL Parcell Connect is sent to the rest of the Nordic countries (not Iceland), the Baltics and large parts of the EU. An extra duty charge is added to deliveries to Norway, Åland and Great Britain of SEK 100 ex VAT.


Other parts of the world are shipped with TNT, the freight is paid afterwards on these orders.


Swedish companies can choose DHL Company, for direct delivery. Private individuals can use this shipping method at an extra fee of 35kr ex VAT.


If you choose "No shipping - Pick up in store" instead of delivery with DHL, it means that you come to us in Farsta, Stockholm and pick up their goods. If you choose wrong, the delivery is sent at the applicable shipping price, paid in advance. We cancel an order that are more than 6 months old and not picked up, no return of payment will be done.


Shipping price incl. embalage.


Some products that make the packaging longer than 120cm, are classified as bulky and have an extra shipping cost of SEK 90 ex VAT. The information text shows which products have bulky shipping.


Complaint

If an item is broken please contact us within 14 days of delivery. We check all goods before delivery. A detailed description should be sent to Rubank Verktygs AB. Don't forget to provide your name, phone number and order number. Shipping damage is reported to the post office where the goods were collected.


Copyright & Cookies

All images and illustrations on Rubank Verktygs AB are protected by copyright and we ask you to respect this. This site uses cookies but does not store any personal information. According to the Electronic Communications Act, everyone who visits a website must be informed about what cookies are used for. A cookie is a small text file that is stored on your computer when you visit a website. The next time you visit the site, the browser can use it to display the pages according to your preferences. If you do not want to allow cookies to be stored on your computer and turn off the feature, the page will not be displayed correctly and you will not be able to shop with us.


Right of withdrawal / Open purchase / Exchange right

Under the distance contract law, you have the right to cancel your purchase or exchange your item within a period of 14 days after you receive your package. Please note that the right of exchange / open purchase does not apply when you buy from our retail range. Always contact us before returning your item and state which item it applies to. The buyer is responsible for the return shipping in the event of a regrettable purchase or exchange and the goods must be unused and be in the same condition as the goods did at the delivery. The customer pays the cost of the return freight as well as the freight charge made by Rubank Verktygs AB. This also applies to the labels, bags etc. of the product.


Personal information:

Rubank Verktygs AB protects your customer data in accordance with the GDPR. We do not store any data beyond what is needed to process the order. What is saved is Name, Address, Phone number, Email address, Products and IP number (date and time). We only pass this information on to shipping and payment companies. In view of the new EU regulation that VAT must be paid at the VAT rate of your own country, we do a check using IP numbers (and location services if you agree.) to show the correct VAT rate for the products. This information is stored only for the time you visit the e-commerce pages or for a maximum of 24 hours.

General Data Protection Regulation (Regulation (EU) No 2016/679 of the European Parliament and of the Council)



Payment

Credit card (All countrys)

We currently accept VISA, Mastercard via Bambora.


Bill payment (Sweden)

When paying by invoice, we cooperate with Svea Ekonomi AB. To purchase an invoice, you must enter your social security number or organization number. The prerequisite for purchasing an invoice is, among other things, that you are registered in the register of population records in Sweden and are over 18 years of age. You may not have any payment notes. All invoices are handed over to Svea Ekonomi AB by Rubank Verktygs AB. The payment terms of the invoice are 10 days. If payment is not completed by the due date of the invoice, delay compensation (trader) as well as costs for payment reminder and debt collection will be charged according to law. Interest on interest is paid at 2% per month.

To get a electronic invoice you have to have a 'Peppol-ID'.


Swish (Sweden)

We use an automatic Swish service. You use a QR-cod to make payment.


We are located in Farsta south of Stockholm

Rubank Verktygs No.1 AB

Box 142

S-123 23 FARSTA


Fryksdalsbacken 12-14, 7tr

S-124 43 FARSTA

Org no. 556819-0176